Pomet, Inc.
Service providers
Last updated: October 27, 2026
Pomet works with a small number of service providers that handle personal data on our behalf. This page is the authoritative, current list referred to in Section 4.8 of our Terms of Service and in our Privacy Policy.
Each provider below is bound by a written agreement that imposes data protection obligations no less protective than those set out in our Terms, including confidentiality, security, and limits on how they may use personal data. Pomet remains responsible for what they do on our behalf.
Service providers that handle data on our behalf
| Category | Provider | Location | What they handle |
|---|---|---|---|
| AI processing | OpenAI | San Francisco, CA, USA | Voice notes, written notes, what you ask Pomet, and calendar events you connect, sent for transcription and processing, under a Zero Data Retention agreement. This data is not retained for model training or long-term storage. |
| Database and infrastructure | Supabase | San Francisco, CA, USA | Account data and structured profile data, encrypted and isolated by account. |
| Product analytics | PostHog | San Francisco, CA, USA | A predefined set of in-app usage events. Never note content, transcripts, profile names, or the text of your questions. |
| Email delivery | Customer.io | Portland, OR, USA | Your name, email address and basic app activity, so we can send you helpful tips at the right moment, like how to get your first brief before a meeting. Never note content, transcripts, profile names, or anything you say to Pomet. |
| Email delivery | Resend | San Francisco, CA, USA | Delivery of support messages you send us, and of internal product emails. |
| Product and issue tracking | Linear | San Francisco, CA, USA | Feature requests and bug reports you send us, recorded as issues so we can track and act on them. |
| Website hosting and website analytics | Ploy, Inc. | San Francisco, CA, USA | Hosting of pomet.ai and information about visits to the site. No access to your Pomet account, notes, transcripts, or profiles. |
| Crash and stability reporting | Google LLC (Firebase Crashlytics) | Mountain View, CA, USA | Technical diagnostic information about the device and the state of the app, together with a pseudonymous account identifier. Never your email, your name, or your notes, transcripts, or profile content. |
All of the service providers above handle data in the United States. For transfers from the European Economic Area and the United Kingdom we rely on Standard Contractual Clauses, as described in our Privacy Policy.
If you object to a provider
If you object to a new service provider on data protection grounds, email privacy@pomet.ai. You may terminate your account, and we will refund any prepaid fees covering the period after termination.
Third-party services you choose to connect
These companies provide services directly to you under their own terms. They are listed here for transparency; they do not handle personal data on Pomet’s behalf.
| Service | Company | Why it appears here |
|---|---|---|
| App Store purchases | Apple Inc. | Processes subscription purchases, renewals, and refunds. Apple does not receive your notes, transcripts, or profile data. |
| Sign in with Apple | Apple Inc. | Authenticates you and passes your name and email address to us. |
| Sign in with LinkedIn | LinkedIn Corporation | Authenticates you and passes your name and email address to us. |
| Calendar connection (optional) | Google LLC, Microsoft Corporation, Apple Inc. | If you connect a calendar, these services authenticate you and return your events to Pomet. We request read-only access and never write to your calendar. |